If you recently enrolled in an Advantage plan through MedicareSchool.com and haven’t received your cards yet, please be patient. This is likely due to one of two reasons.
- Most insurance companies take anywhere from 7-21 days to mail out your cards. If you feel the need to check on the status or if you need your member ID # because you need to see a doctor or pick up a medication, please contact us and we are often able to look up and provide your member ID # to you if it has been generated by the insurance company.
- Often the insurance company will mail out your insurance cards in a separate envelope instead of including them in your larger packet/policy. Sometimes they are accidentally discarded because they look like junk mail. If you are afraid you did this - please contact us and we can get new cards issued and sent to you.
If you have any questions not addressed by this article, please contact us.